Terms of Service – Fotobot.ai

Effective Date: June 1, 2025
Provider: GumDock s.r.o., ID: 23673281, TAX ID: CZ23673281
Address: Rostoklaty 184, Rostoklaty, 28171, Czech Republic
Contact: [email protected]
Website: https://fotobot.ai
Service: Fotobot.ai (the "Service").

These Terms of Service (“Terms”) govern the relationship between us and you as a consumer when you use the Service.

1. Definitions

2. Registration & Account

2.1 Registration is required. Provide accurate information and keep your credentials safe.
2.2 We may reasonably suspend or restrict an Account that violates these Terms or legal rules.

3. Service Description, Credits & Plans

3.1 Upon registration you receive 10 free credits to test the Service.
3.2 Further use requires a monthly or yearly Subscription (auto-renewing). Functionality is identical; only the credit allowance differs.
3.3 No credit rollover: unused credits expire at the end of each billing period.
3.4 Technical requirements: a modern web browser and a stable internet connection.

4. Prices, Payments & Price List

4.1 Prices are shown in CZK, EUR and USD, VAT included (we are VAT-registered).
4.2 Payments are processed online via our payment service provider Stripe; tax invoices are sent electronically.
4.3 The current price list is always available at https://fotobot.ai.
4.4 Auto-renewal: a Subscription renews for the same period unless you cancel in the Account or by e-mail before the current period ends.
4.5 If you cancel, the Subscription stays active until the paid period ends; no pro-rata refund is given unless stated otherwise below.
4.6 If payment fails, we may suspend access until the charge succeeds.

5. Delivery of Digital Service

5.1 Access is granted immediately after Account creation or payment confirmation.
5.2 Because this is a digital service, we will ask you at checkout to explicitly consent to immediate delivery and acknowledge that this may waive your 14-day withdrawal right (see section 16). If you refuse, delivery starts after 14 days.

6. User Content (Uploads)

6.1 You may upload lawful, non-harmful content to which you hold the necessary intellectual-property rights.
6.2 Content that is illegal, infringing, pornographic, violent, hateful, deceptive or abusive is prohibited.
6.3 You are responsible for legality, accuracy and backup of your content. We may remove or block content that breaches these Terms or the law.

7. Outputs & Licences

7.1 Outputs (generated photos) belong to you.
7.2 You grant us a non-exclusive, royalty-free, worldwide licence to your content and outputs solely to operate the Service (processing, storage, display, support).
7.3 We do not use user content or outputs to train models.
7.4 We do not guarantee that outputs suit every purpose; you use them at your own risk.

8. Acceptable Use

The Service must not be used for illegal activities, to infringe third-party rights, to create harmful/deceptive content, to bypass technical measures or to test vulnerabilities without permission.

9. Availability & Support

9.1 The Service is available 24/7; brief maintenance windows may occur.
9.2 Support replies within one business day at [email protected].

10. Conformity & Complaints

10.1 The Service shall have the features agreed at purchase (functionality, compatibility, browser support).
10.2 If the Service lacks conformity you may demand restoration of conformity; if impossible or disproportionate you may claim an appropriate price reduction or terminate with a pro-rata refund.

11. Liability

11.1 To the maximum extent allowed by law we exclude indirect or consequential damages such as lost profit or data (except for statutory duties).
11.2 Total liability for one or more events is capped at the amount you paid for the Service in the 12 months before the event.
11.3 This cap does not apply where liability cannot be limited (intent, gross negligence, injury to life or health, mandatory consumer rights).

12. Termination

12.1 You may cancel the Subscription at any time; it ends after the current paid period.
12.2 We may terminate the Service with 30 days’ notice (e.g. service sunset) or immediately for serious breach.

13. Personal Data

13.1 We are the controller of your personal data. Processing purposes: Account, payments, Service operation, support.
13.2 Details are set out in our Privacy Policy.
13.3 On request we delete your Account and data within 30 days; backups are overwritten in ordinary cycles.

14. Portability & Export

We provide an export of your files and outputs on request via [email protected] in common formats.

15. Changes to Terms & Prices

15.1 We may update these Terms for legal or operational reasons; you will be informed at least 30 days in advance by e-mail or in the Account.
15.2 If you do not accept changes, you may cancel before they take effect; continued use after the effective date means acceptance.
15.3 We may adjust prices for future periods; you will be notified in advance.

16. Withdrawal & Satisfaction Guarantee

16.1 For distance contracts consumers normally have a 14-day withdrawal right.
16.2 For digital services, this right expires once we start supplying the service with your explicit prior consent and after we have informed you of the loss of the right.
16.3 If you decline immediate start, delivery begins after 14 days; you may withdraw within that period and we will refund the price.
16.4 How to withdraw: send a clear statement to [email protected]; we will confirm receipt.
16.5 7-day satisfaction guarantee: independent of statutory rights, we will refund 100 % of the price for your first Subscription period if you request a refund within 7 days of your first Subscription purchase. One refund per customer. Request via [email protected].

17. Age Requirement

The Service is intended for users 15 years or older; younger users need parental consent.

18. Intellectual Property

18.1 Fotobot.ai (software, interface, databases, design, names and logos) is our intellectual property or used under licence.
18.2 We grant you a limited, non-transferable, revocable licence to use the Service as described in these Terms; no other licence is granted.
18.3 We deal promptly with claims of third-party infringement.

19. Complaints & Alternative Dispute Resolution

19.1 Please send complaints to [email protected].
19.2 For EU consumers, out-of-court dispute resolution in the Czech Republic is provided by the Czech Trade Inspection Authority (ČOI) – https://coi.cz.

20. Governing Law & Jurisdiction

These Terms are governed by Czech law; Czech courts have jurisdiction. Mandatory consumer rights remain unaffected.